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About Us - Appointments and Patient Information



A Barnes and Noble bookstore is located at 970 E. 58th Street. There is also a small café located inside.

Cash Stations

There are ATM machines located in the Bernard A. Mitchell Hospital lobby (second floor), the Goldblatt Pavilion lobby, the Duchossois Center for Advanced Medicine (DCAM) lobby, and the Chicago Comer Children's Hospital lobby.

Food Services

  • Cafeteria: Open every day, 6 a.m. to 8 p.m. (closed 10:30 to 11 a.m. and 4 to 4:30 p.m.). The cafeteria is located in the basement of Bernard A. Mitchell Hospital, near the "D" elevators.
  • Food Court: Located on the second floor of the Duchossois Center for Advanced Medicine, it offers snacks, beverages, sandwiches, and hot meals from 7:30 a.m. to 5:30 p.m.
  • Au Bon Pain: Located in the Mitchell Hospital lobby, it is open 6:30 a.m. to 8 p.m. There is also one located in the lobby of the Chicago Comer Children's Hospital.
  • Vending Locations: Vending machines are located in the basement of Billings Hospital in the "S" corridor just east of the "C" elevator and in the basement of the University of Chicago Hospital, Wyler Pavilion. Change machines for one dollar bills are available at these locations.
  • Argo Tea: located on the second floor of the Duchossois Center for Advanced Medicine; 5:30a-6:30p (Mon-Fri); Sat, Sun - closed

Gift Shops

A wide selection of notions, snacks, and gift items is available in our two gift shops. Their locations and hours are:

  • Bernard A. Mitchell Hospital lobby: Monday through Friday 7 a.m. to 9 p.m., Saturday and Sunday 8 a.m. to 9 p.m.
  • Duchossois Center for Advanced Medicine (DCAM) lobby: Monday through Friday 8 a.m. to 6 p.m.

Hotels and Housing Accommodations

During treatment, patients and their families may receive a discount at many Chicago hotels. You can find a complete listing on our hotel page http://www.uchospitals.edu/visitor/hotel or by calling HealthLink at 1-888-UCH-0200

Information Desks

Our staff can provide wheelchairs, directions to clinical areas, and other assistance.

  • Bernard A. Mitchell Lobby: Monday through Sunday, 6:00 a.m. to 12:30 a.m.
  • Chicago Lying-in Lobby (5841 S. Maryland): Monday through Friday, 5:45 a.m. to 8:00 p.m. and Saturday, 6:00 a.m. to 2:30 p.m.
  • Goldblatt Lobby: Monday through Sunday, 7:00 a.m. to 5:45 p.m.
  • Surgery Brain Research Lobby: Monday through Sunday, 7:00 a.m. to 7:00 p.m.


The University of Chicago Hospitals is committed to providing interpreters at no charge for any patients who are not fluent in English or need American Sign Language translation services. To arrange for an interpreter in advance, please call Patient Special Services at (773) 702-6000 or Social Services at (773) 702-1807.

Or when you arrive, let a member of your healthcare team know you need an interpreter.

No Smoking Policy

The University of Chicago Hospitals is a smoke-free institution. Smoking is not allowed anywhere in the buildings or on the grounds.


The Pharmacy is located in the Duchossois Center for Advanced Medicine (DCAM) on the first floor near the gift shop. Hours are 9 a.m. to 5:30 p.m. Monday-Friday. The phone number is (773) 834-7002.

Walgreen's on Lake Park Avenue at 55th Street is open 24 hours a day. The pharmacy phone number is (773) 667-1177. This pharmacy accepts Medicaid insurance.

Post Office

The nearest post office is located at 956 E. 58th Street. Hours of operation are Monday through Friday 8:30 a.m. to 5:00 p.m., except for national holidays.

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